Thank you for visiting the Lloyd & Son, Inc. website. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
1. Who We Are
Lloyd & Son, Inc. is a family-owned heating and air conditioning company serving residential and commercial customers in Ashland, Virginia and surrounding areas. We are a Trane Factory Authorized Dealer and have been in business since the 1960s.
This website is developed and maintained by DnD Solutions & Optimization LLC. You may learn more about them at dndsolutions.io.
Contact: Lloyd and Son, Inc., P.O. Box 1132, Ashland, VA 23005
Phone: (804) 752-6878
Email: lloydandsoninc@aol.com
2. What Personal Data We Collect
We only collect information that you voluntarily provide to us through our website contact form. This may include:
- Your name
- Your email address
- Your phone number (optional)
- The type of service you are requesting
- Your message or inquiry
We do not collect payment information through our website. We do not use cookies for tracking or advertising purposes. We do not use third-party analytics or tracking services.
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your inquiries and service requests
- Schedule appointments and provide estimates
- Communicate with you about our services
We do not use your data for marketing or advertising purposes. We never sell, rent, or share your personal information with third parties.
4. Data Retention
We retain your contact form submissions only as long as necessary to respond to your inquiry and provide the requested services. If you would like us to delete your information, please contact us at lloydandsoninc@aol.com or call us at (804) 752-6878.
5. Third-Party Services
Our website is developed and maintained by DnD Solutions & Optimization LLC and hosted by Vercel. Beyond development and hosting, we do not use third-party services that collect or process your personal data. We do not integrate with any social media platforms, advertising networks, or analytics providers.
6. Cookies and Tracking
Our website uses only strictly necessary cookies required for basic website functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
To exercise any of these rights, please contact us at lloydandsoninc@aol.com.
8. Security Measures
We implement appropriate measures to protect your personal information, including HTTPS encryption for all data transmitted through our website. Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised effective date. We encourage you to review this page periodically for any changes.
10. Contact Us
This website is operated by DnD Solutions & Optimization LLC on behalf of Lloyd & Son, Inc. You may find more information about DnD Solutions at dndsolutions.io.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
PRIMARY CONTACT: Developer: dan@dndsolutions.io
SECONDARY CONTACT: Operations Manager: dom@dndsolutions.io
Lloyd and Son, Inc.
P.O. Box 1132, Ashland, VA 23005
Phone: (804) 752-6878
Email: lloydandsoninc@aol.com